Clean Autodesk Uninstall
What is a Clean Autodesk Uninstall?
A clean Autodesk uninstall is a process that completely removes an Autodesk program from your computer, including any leftover files and settings that a normal uninstall may leave behind.
When is a Clean Autodesk Uninstall recommended?
The following set of circumstances would lead a support technician to recommend this procedure:
- Your Autodesk program is not starting or functioning correctly
- Your Autodesk licensing services also could not be working correctly
- Based on any errors or warnings you received, all recommended resolutions have been attempted, yet the fault persists
- You might already have tried to re-install or upgrade your software and the issue still persists
- Other than the issue with your Autodesk software, your device seems to be working as expected
- You're devices' firmware, Windows Updates and drivers are all up to date.
How does a Clean Autodesk Uninstall resolve the situation described above?
Once the procedure has been completed, your device should be in the same state as if no Autodesk software has ever been installed on it. All residual settings and preferences should be removed. This allows you to perform a "fresh" install of your Autodesk software, as if it is being installed for the first time on your device. Any file corruption that existed before should be removed. Your Autodesk software should now function perfectly.
How long does it take to perform a Clean Autodesk Uninstall?
This depends on two factors, the speed of your device and how much software must be removed. Normally with one or two Autodesk programs installed and a relatively fast device, the procedure would take around 20 to 30 minutes. If the machine is slow and has a lot of Autodesk software installed, it could take hours.
What if a Clean Autodesk Uninstall does not resolve the issue?
If you have successfully completed a Clean Autodesk Uninstall and a fresh installation of the software either fails or installs but still does not start or function correctly, the problem is likely no longer related to Autodesk. In most cases, this indicates an issue with Windows itself or a hardware problem. At this point, the computer should be inspected by a qualified technician who can diagnose the underlying cause and recommend the appropriate solution.
If you have successfully completed a Clean Autodesk Uninstall and a fresh installation of the software either fails or installs but still does not start or function correctly, the problem is likely no longer related to Autodesk. In most cases, this indicates an issue with Windows itself or a hardware problem. At this point, the computer should be inspected by a qualified technician who can diagnose the underlying cause and recommend the appropriate solution.
How can I perform a Clean Autodesk Uninstall?
To perform a Clean Autodesk Uninstall yourself, please download the attached PDF file and follow the instruction precisely. Below is also a link to a YouTube video that gives an quick oversight of the procedure and what it entails. If you find it challenging to follow the steps in the PDF or video guide, please contact Modena Technologies support, for assistance.
For more support with Autodesk products contact:
Modena Technologies - your Platinum Autodesk Partner
Phone: (+27) 021 794 0702
Web: modena.global
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