Who is the contract manager?
- This depends on the size of your company and how your Autodesk subscriptions are managed.
- If you are the only person in your company with an Autodesk account, you are typically also the contract manager.
- In larger companies, one person may purchase the subscription while another department handles the payment. The contract manager is the person responsible for managing your companies Autodesk subscriptions and licenses. This could be an architect, engineer, IT administrator, or another employee assigned to that role.
What is required from a contract manager?
- Billing and Renewals: Oversee subscription renewals, payment methods, and purchasing adjustments.
- Account Communication: Act as the primary point of contact for official updates or alerts from Autodesk.
- Initial Administration: Automatically take on the primary admin role upon purchase to set up user access and teams.
- Subscription Allocation: Assign new subscriptions or move licenses across teams (when holding secondary or primary admin rights).
How to change the contract manager
If you need to transfer the contract manager role, contact your Autodesk agent with the email address of the new designated contact. Once requested, your agent can process the update within a few minutes.
Note: Ensure the new contract manager already has an active Autodesk account associated with the provided email address before requesting the transfer.
For more support with Autodesk products contact:
Modena Technologies - your Platinum Autodesk Partner
Phone: (+27) 021 794 0702